Prima Palace Hotel
Located close to Geula, Mea Shearim, and Davidka Square, our Prima Palace Hotel offers a refined and maintained kosher experience, in a warm and homely atmosphere that connects to the spirit and traditions of Jewish heritage.
As a hotel that preserves its ultra-Orthodox character, we invite you to enjoy the facilities and services that provide a comfortable stay, with attention to details observant guests need to feel at home.
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Supervised by the Badatz Agudat Yisrael, our hotel offers a comprehensive experience that upholds religious standards and provides a variety of religious services including: a synagogue, daily prayers, a men’s mikveh, and handwashing basins in the dining rooms, banquet halls and in most guest rooms, as well as a rich, tasty, homestyle kitchen, with a Kashrut supervisor.
Prima Palace is ideal for those seeking a Jewish spirited hospitality experience in a warm, homely atmosphere with personal care.
Part of Prima Hotels Locally Inspired collection.
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Deals and Packages
LONG STAY SPECIAL OFFER - 20% Off (min. 5 nights)
Available between:
20.04.2025 - 30.06.2025
20.04.2025 - 30.06.2025
from
₪ 502
for couple per night
Details
YamiShuk taste the shuk + 15% off
Available between:
01.03.2025 - 30.04.2025
01.03.2025 - 30.04.2025
from
₪ 562
for couple per night
Details
Spring Deals! - 15% off
Available between:
14.04.2025 - 30.06.2025
14.04.2025 - 30.06.2025
from
₪ 562
for couple per night
Details
Rooms
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Prima Palace Hotel offers guests four options of room types, all designed in the same elegant, traditional style:
Comfort Rooms, elegant Superior Rooms, upgraded Deluxe Rooms and spacious Deluxe Rooms with Balcony.
All rooms, with the exception of the Standard Economy room types, feature ornamental Netilat Yadayim (hand-washing) sinks.
All rooms, with the exception of the Standard Economy room types, feature ornamental Netilat Yadayim (hand-washing) sinks.
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10% Spa Discount
10% Discount on Food and Drinks
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Facilities and Experiences
PROPER MEALS
MEETING ROOM
OUTDOOR PATIO
A MOMENT OF REST
RELIGIOUS SERVICES AND KOSHER
IN THE HEART OF JERUSALEM!
WE ARE HERE FOR YOU!
GOOD NIGHT SLEEP TIGHT
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More Info
The minimum age for check-in is 18.
Check-in is from 15:00, and check-out is by 11:00 AM (Sunday to Thursday). Latest check-out upon availabilty and subject to additional charge 200 NIS. On Saturdays and on Jewish holidays we allow checking-out after Shabbat/holiday ends at no additional charge, and room check-in is available starting one hour after Shabbat/holiday ends.
The cancellation policy is subject to change based on the season and type of reservation. For additional details, please refer to the link here: https://www.prima-hotels-israel.com/cancellation-policy
Minimum age for check-in is 18. Children under the age of 2 can share parents' room with supplement of 35NIS + VAT per child, per night. For children 2-12 sharing parents' room supplement of 25% will apply, in addition supplement for larger room will be applied as well.
Onsite underground parking is available free of charge.
The hotel is kosher under the supervision of the Badatz Agudat Yisrael. For your convenience, the hotel has a synagogue where all prayers are held. A daily Daf Yomi session is conducted every morning from 07:00 to 07:45. Additionally, the synagogue operates on Saturdays and Jewish holidays. Shabbat elevators are in operation on Saturdays and Jewish holidays. Guests who observe Shabbat can receive mechanical Shabbat keys at the reception before the start of Shabbat or the holiday.There is a mikveh for men available for hotel guests, a library of religious books, and a certified rabbi on site who oversees religious services and is available to assist guests at any time.Lighting Shabbat and holiday candles is permitted at the entrance to the dining room. Candle lighting in the rooms is not allowed.
The hotel restaurant offers guests a rich Israeli breakfast, served daily between 07:00-10:30.Serving style: Dairy buffet. Guests who are not staying at the hotel can also enjoy the rich and varied breakfast. The price is 90 NIS for an adult, 70 NIS for a child (under the age of 12). For details and reservations, please contact:
+972-2-5311811
On Saturdays, the hotel provides three meals: First meal is a traditional dinner on Friday evening. Coffee and cake are served on Shabbat morning.
Second meal is a substantial meat lunch on Saturday at 11:00 AM.
Third meal is a dairy meal, served approximately one hour before the end of Shabbat.
During Jewish holidays, all holiday meals are served in accordance with the spirit and traditions of the holiday. Please check with the hotel for the meal arrangements.
Meal times on Saturdays and holidays vary according to the start time of Shabbat or the holiday – please check with the reception desk. The hotel is kosher under the supervision of the Jerusalem Rabbinate.
The front desk is open 24/7. Guests are welcome to contact the front desk team for any question including medical support, taxi order, concierge services, laundry and more. For question prior to arrival please contact: [email protected]
Guest Service call center is avaialble daily 07.00-23.00. Please Dial 0 from your room.
Smoking is prohibited in the hotel rooms and all public areas except in designated places, where smoking is allowed, and which are explicitly marked.
Free Wifi is available at the property.
Contact the accessibility coordinator: Dina Belik, +972-2-5311818, [email protected].
Mailing address: Prima Palace Hotel, 2 Pines Street, Jerusalem.
Mailing address: Prima Palace Hotel, 2 Pines Street, Jerusalem.
Accessibility arrangements:
Parking for people with disabilities
The Prima Palace Hotel does not have a regulated parking lot and parking is based on availability. There is one place reserved for people with disabilities and you can contact the front office team in order to reserve it: +972-50-9381727.
Entrance to the hotel
The main entrance to the hotel is adapted for people with disabilities.
Reception
The hotel has an accessible reception that is adapted for wheelchair users.
Accessible Restrooms
There are accessible restrooms located in the lobby as well as at the entrance to the dining room.
Elevators
There are two guest elevators that are adapted for wheelchair use and the entrance to the elevators is marked with rough floor stripes designed to mark the elevator area for the visually impaired. The elevator has a voice announcement in Hebrew and English regarding the floor we are on.
Technological aids for the hearing impaired
are also available and located both at the reception desk and at the lobby bar.
Technological aids for the hearing impaired
are also available and located both at the reception desk and at the lobby bar.
Dining room
The hotel dining room is located on the ground floor and can be entered with a wheelchair. There is an additional dining room on -1 floor, which can be accessed by the elevators. If necessary, and upon request we have special chairs with armrests in the hotel, which allow the owner of a wheelchair to switch to a regular chair during the meal if he wishes. The meals are served at the buffet, but the waiters are at your service to serve the food from the buffet to you.
Call Center
If needed, you can call the hotel at +972-2-5311811, or you can send an email: [email protected].
Rooms
The hotel has one accessible room intended for a couple or a single guest only, which is located on the 3rd floor.
Animals
The entry of animals to the hotel and its facilities is prohibited, except for assistance animals for disabled individuals, including guide dogs.
Hotel staff
Most of our hotel staff has undergone a workshop for accessible service and are at your service for any kind of assistance, so that we can make your stay with us more comfortable. For any questions or requests, contact us in advance by phone: 02-5311811 or by email: [email protected].
Secure luggage storage is available for all our guests for free before check-in and after check-out.
Laundry and dry cleaning services are available for an additional fee – the laundry service form and laundry bag are located in your room's closet. An ironing room with an iron and ironing board is available for self-service at all hours, free of charge, on the first floor.
Please contact the reception in order to get the information regarding availabiltiy and rates: +972-2-5311811 or e-mail: [email protected]
FAQ
Breakfast is open for hotel guests and visitors:
• Price per adult: 90 ILS
• Price for kids (under 12): 70 ILS
You can add breakfast to your stay at any time, just notify the front desk team.
If you are not a guest, you’re welcome to join us too. Please contact the reception in order to book a table by phone: +972-2-5311811 or e-mail:[email protected]
We are able to accommodate the following dietary requirements available at all times: Kosher and vegetarian.
Gluten-free is available upon request (let us know before arrival).
After reserving a room a link to the e-concierge system will be sent through which you can check-in and receive offers for activities within the hotel and other services that are available.
We can offer a private meeting room including video equipment with extra charge.
Club members enjoy the following benefits, discounts, and special offers:
- 10% discount for online reservations made via Prima's official website and Prima's call center.
- 10% discount on spa treatments.
- 10% discount on food and beverages provided at the Hotel
- 5% additional discount on birthday date (according to calendar year)
- 5% additional discount on birthday date (according to calendar year)
- A bottle of mineral water and a sweet delight be waiting for you upon arrival
For more information about our loyalty program, click here.
To join our loyalty program, click here.
• You need a valid credit card as a guarantee to book your stay online. The payment will be upon check-in .
At check-in, you will need a valid credit card and an ID.
If you’re having trouble making your reservation contact us and we’ll assist you.
We accept the following payment methods:
• Visa
• MasterCard
• American Express
We accept cash payments up to 6000 ILS. No cash cheks are acceptable.
All means of payment not listed above are considered unacceptable.
All taxes are included in the fees.Tourists who are not residents of Israel and do not hold Israeli citizenship are exempt from paying Value Added Tax (VAT)
